Mauritius Titiyan Prabowo

Software & Program Expertise

Advanced

1. Microsoft Office (Word, Excel, PowerPoint, Visio)

2. Google Suite (Google Sheet, Google Docs, Google Slide, Google Form, Google My Business, Google Analytics, Google Data Studio, Google Site)

3. Infor EzRMS (Revenue Management System)

4. Booking Engine & Online Travel Agents (YCS Agoda, Booking.com, Traveloka Terra, Hotelbeds, GDS, Sabre Synxis, Siteminder)

5. Property Management System (VHP, Opera, Infor HMS)

6. Facebook Business Manager

7. Hotel Loyalty Program

8. Online Reputation Management (TrustYou, ReviewPro, Tripadvisor)

Intermediate

1. Adobe Photoshop

2. Adobe Premier Pro

3. Website Content Management System

4. Email Marketing Platform (MailChimp, Vertical Response, Repup)

5. Google Tag Manager

6. Adobe dreamweaver

Professional Experiences

January 2021 - Present
Director of Strategy Sales and Revenue at PHM Hotels
📍Tomang, Jakarta Barat, Indonesia

• Develop semi-automated dashboard to analyze hotel’s KPI (Room Nights, Revenue, ADR, lead time, length of stay, market segments, room types, etc)

• Periodically monitor hotel’s sales strategies to achieve budget / KPI

• Inspire hotel’s sales team to work with data driven decision making

• Analyze group performance based on historical data  & future bookings performance, and provide suggestions on hotel’s strategies and competition

• Prepare and initiate group activities and campaigns, from the beginning until the execution

• Re-launch and manage the loyalty program 

• Monitor and execute the development of Digital activities across hotels and / or on the group level

• Review business process and distribution, aiming to be more efficient and effective

• Plan, Organize, Actuate, and Control the strategic plan across hotels

January 2020 - December 2020
Cluster Revenue Manager at Aryaduta Hotel Group
📍Karawaci, Tangerang, Indonesia

• Analyzing and provide recommendation for group business strategies

• Oversee revenue management and distribution strategy of the hotel

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long term strategies.

• Generate & Monitor Daily, Weekly, Monthly, Quarterly forecast that align towards budget

• Conduct Weekly Revenue Meeting and discuss about strategy to achieving Budget

• Generate & Understand Daily pick up and pace for all segment

• Monitor Market Segment, Line of business and Geo Origin production trend

• Do Regular Displacement analysis (simulation) and provide recommendation for next 3 months strategy

• Understand City demand trend 

• Regularly discuss about Demand Calendar

• Maintain all rate grid

• Provide rate strategy that align with market and demand calendar

• Identify unconstrained demand and applying yield management 

• Work with Sales and Reservation team to maximize Hotel profit & achieve the budget

• Provide daily production and performance report

April 2019 - December 2019
Head of Revenue & Ecommerce at PHM Hotels
📍Tomang, Jakarta Barat, Indonesia

• Oversee top line performance of all hotels under PHM Hospitality

• Initiate group initiatives to support hotel’s performance

• Ensure all properties are following corporate standard for online distribution

• Review current workload analytics for all ecommerce and revenue team, to generate efficiency and effectivity on the daily, weekly, and monthly tasks

• Deploy revenue management strategy in property level and monitor on weekly basis

• Maximize applicable tools to implement dynamic pricing throughout potential segments

• Provide business insights both for corporate level and property level, to ensure that all stakeholders are up to date with the market

May 2017 - March 2019
Revenue Manager at Alila Jakarta
📍Pecenongan, Jakarta Pusat, Indonesia

• Drive Market Share and Revenue Performance through proper pricing, inventory and market mix management

• Develop overall pricing strategy to include all market segment and distribution channels

• Provide guidance on contracted account pricing (Travel Partners & Corporate FIT accounts) to the Sales team

• Provide guidance on group availability and pricing. Ensure Group Guidelines and Target Rates are updated on a regular basis

• Ensure effective and competitive pricing strategies are in place to reflect asset strengths relative to the competition and market dynamics

• Effectively manage inventory and pricing strategies on all distribution channels including brand.com, third party websites and GDS

• Focus on lowering distribution costs and driving room nights to Direct segment

• Coordinate with Digital Marketing director to optimize online opportunities for incremental revenue and market share growth

• Communicate with Digital Marketing and Sales team on soft dates to drive occupancy

• Closely monitor competitive pricing and understand impact of pricing strategies on property performance

• Review and analyze STR data on a daily, weekly and monthly basis (where available) and communicate performance during daily, weekly and monthly hotel meetings

• Consult with Sales Managers on rate/ inventory availability for all potential group business and oversee the management of Group Blocks from the PMS (ie. group cut-off dates, rooming lists, group block activity)

• Assess group business based on displacement analysis principles to ensure maximization of overall hotel revenue

• Proactively identify and analyze highs and lows taking into consideration past performance as well as new market trends. Implement appropriate strategies including LOS restrictions, price decisions, room type yielding, overbooking, etc

• Pro-actively monitor the hotel revenue budget to recommend and implement corrective actions where necessary

• Be recognize as the in-house hotel specialist, optimizing the pre-selling and up-selling activities and ensure skills transfer to the reservation department team members

• Oversee the management of Reservations to ensure effective selling strategies are in place and all Alila Core Standards & Policies are followed

• Maintain at all times proper filing of reservations, contracts and reports whether in the office or on Shared Drive as per Alila standards

October 2016 - May 2017
Revenue Manager at Aryaduta Menteng
📍Menteng, Jakarta Pusat, Indonesia

• Oversee revenue management and distribution strategy of the hotel and manage day to day

• Manage and oversee strategy for all 3rd party distribution

• Responsible for assessing, analyzing and pricing group business strategies

• Analyze overall monthly hotel performance and provide a summary report with recommendations to improve long term strategies.

• Generate & Monitor Daily, Weekly, Monthly, Quarterly forecast that align towards budget

• Conduct Weekly Revenue Meeting and discuss about strategy to achieving Budget

• Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator,

• corporate, consortia, crew, groups, etc.).

• Generate & Understand Daily pick up phase for all segment

• Monitor Market Segment, Line of business and Geo Origin production trend

• Do Regular Displacement analysis for all incoming business

• Monitor Group tracker and become gatekeeper to accept or reject some business

• Understand City demand trend and economy outlook

• Regularly discuss about Demand Calendar

• Maintain all rate grid

• Generate BAR rate that align with market and demand calendar

• Identify unconstrained demand and applying yield management

• Work with Sales and Reservation team to maximize Hotel profit & achieve the budget

November 2015 - October 2016
Corporate Digital Marketing Supervisor at Santika Indonesia Hotels & Resorts
📍Melawai, Jakarta Pusat, Indonesia

• Focusing on Corporate Digital Marketing & Distribution, and supporting all the Units to distribute the digital contents at all online platforms

• Prepare the exposure (design, copywriting, & awareness) to help increase hotel's direct sales via Direct Channel

• Deployment on Hotel's Online Reputation Management

• Online Content Optimization

• Social Media Optimization

• Tactical campaign planning & development process

• CRM and CMS website development

• Revamping the existing website

• Pitching and deploying the email marketing campaign

• Manage the GDN through affiliates agency

• Monthly Editorial Plan

October 2014 - October 2015
Revenue & Ecommerce Officer at Novotel Jakarta Gajah Mada
📍Glodok, Jakarta Barat, Indonesia

• Responsible with all Digital & Social Media for the property

• Monitoring Potential Events, also prepare deep reviews for each of them and share to the sales team as supporting data to grab leads of business

• Assist the property regarding design graphics, including generating promotion, offer, or package

• As Revenue officer, manage to prepare any reports that needed in present and possibly in the future such as market segment breakdown, forecasting, holding, yielding, market mix, and pick-up trend. including benchmark with surrounding competitors and other sister hotels

April 2014 - October 2014
Reservation & Sales Executive at MaxoneHotels Sabang Jakarta by MPHG
📍Sabang, Jakarta Pusat, Indonesia

• Managing contracted companies and government institutes, develop and maintain the relationship for any possibilities of business lead

• Reporting all the activities, also prepare for an action plan periodically

• Handling relation with Online travel agents account Manager (as eCommerce), also maintain each extranet and Siteminder